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FAQ
Frequently Asked Questions (FAQ) – gymsharkupshirt Store
1. Ordering & Payment
Q: How do I place an order?
A: Select your items, add to cart, and proceed to checkout. Enter your details and choose a payment method.
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, PayPal, and other major credit/debit cards.
Q: Is my payment information secure?
A: Yes, we use SSL encryption for all transactions.
2. Shipping & Delivery
Q: How long does shipping take?
A: Regular Products: Shipped within 1-3 business days after ordering; standard delivery takes 7-15 business days.
Customized Products: Shipped within 7 business days after ordering; standard delivery takes 7-15 business days.
Express Service: 4-8 business days delivery available (additional fees apply).
Note: Delivery times exclude customs clearance; remote areas may experience 1-3 days of delay.
Q: Do you ship worldwide?
A: Yes! We ship to the US, UK, Canada, EU, Australia, and New Zealand.
Q: Can I track my order?
A: Yes, you’ll receive a tracking number via email once your order ships.
3. Returns & Exchanges
Q: What’s your return policy?
A: Unworn, unwashed items with tags can be returned within 14 days for a refund. Custom jerseys are final sales.
Q: How do I start a return?
A: Email [support@gymsharkupshirt.com] with your order number and reason for return.
4. Sizing & Customization
Q: How do I choose the right size?
A: Check our [Size Guide] for measurements. Need help? Email us!
Q: Can I customize a jersey with my team logo?
A: Yes! Visit our [Custom Jerseys] page or email [support@mlbfvesd.com] for bulk orders.
5. Contact Us
Q: How can I reach customer service?
A: Email [support@gymsharkupshirt.com] or WhatsApp [+44 7768 272228] (Mon- Fri, 9 AM-5 PM EST).